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Synergy Property Solutions complaints

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345 Marion Avenue
Mansfield , OH 44903 | Get Directions

(419) 775-5944

http://synergypropertiesohio.c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Synergy Property Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Synergy Property Solutions

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8/17/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/22/2021

I filled out an application for a home and was told that I was approved but I could not see the home until this Thursday until it was done getting ready and that at that time if I liked it I could sign the contract however I get a text to day saying the home has already been rented to someone else. Resolution Sought I would like for them to honor what they say they're going to do with people this is the 2nd time they've done this to a family member in my home but in my home. They are not running a business properly and when I called to ask to speak to Amanda Joshua refused to give me her name told me if I came to the property she would have the police called all because I said that it was bullshit and they refused to work for me because I cursed

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