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T & C Raggens Concrete LLC complaints

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1607 Idlewild Avenue
Green Cove Springs, FL 32043 | Get Directions

(904) 862-9583

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Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against T & C Raggens Concrete LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against T & C Raggens Concrete LLC

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10/17/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

9/14/2022

They low price tree work, complete 1/2 to 3/4 of the work talk you out of as much money as they can then leave a big mess. Kenny Ayers LP# LEU K 12. Tracy Raggins 904.862.9583. Resolution Sought Put them out of business, they ripped off 3 families in Clay County / Tekesta Ct

Company Response

10/5/2022

Company states; On one of the jobs he was cutting down and Mr. Robert came up there wondering what was going on, so kenly went next door to his house to give him a quote on his trees. I've been knowing him for a long time, he is a good kid, who works hard, a man who's not out there robbing people stealing from people, but working hard, he gave Mr. Robert a good deal on all those trees in his yard in fact he paid us in cash, didn't give a check that's what we needed for our records, but Mr. Robert didn't, he said put the trees behind his gate, so we did. He paid us in cash, he even sold us a trailer for $600, I think, $550 I believe he's mad because he needed the trailer to pick up the debris, but we had more work we were doing, so we didn't have time. So that's what I think he is mad about. I T & C Concrete didn't have anything to do with that. I pour concrete, in fact he wanted me to pour a patio for him, but I could not do it because of this using my company name. I don't know how to cut on a saw. I can sue him for using my company name. He got a good deal dang good deal, but not from my company, I do concrete not tree work.

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