Complaints for Table for Six Total Adventures in San Fransisco, CA

291 Geary #310
San Fransisco, CA 94102 | Get Directions

http://www.tableforsix.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege misrepresentation of services, dissatisfaction with the service, members did not meet the clients criteria, failure to schedule clients for arranged dinners, and difficulty canceling and obtaining refunds. One complaint alleges signing up with the company after being informed by the representative that they could accommodate their Saturday only schedule, however the complainant was never able to get a table and requested a refund.

The company responded to a complaint by denying allegations that they misrepresent the service, pointing out that the contract states they may, without notice to member, change or modify its procedures & the manner in which its services are offered and/or preformed at any time. The complainant was offered a refund due to scheduling difficulties and distance issues.

Complaint Closing Statistics

0 complaints against Table for Six Total Adventures closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Table for Six Total Adventures complaints