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Talbott Motors complaints

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1450 Capital Avenue NE
Battle Creek, MI 49017 | Get Directions

(269) 339-3981

http://www.talbottmotors.net

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Total Amount in Dispute:
$6,600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Talbott Motors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Talbott Motors

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7/20/2021

RESPONSE: Complaint was not answered Amount in Dispute: $6,600.00 Amount Settled: $0.00

Customer Complaint

6/24/2021

2010 Impala Friday 4900 plus tax and had to put 1700 in the front end of it already. Needs a converter and on top of that no title. so I seen it had recalls so I call the dealership to get appointment to find out the car is not flex fuel and it says flex fuel on it. i help is ripping people off left and right Resolution Sought I want my $4,900 back plus tax then the $1,700 that got into it in the car is not Flex Fuel like it says on it but I want to keep the car and I still want my money back you can not sell cars like that and he has title and file for a quick title don't make sent and gave me a copie of the original

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