Complaints for Tara Fine Arts International in West Hollywood, CA

8833 Sunset Blvd Suite 407
West Hollywood, CA 90069 | Get Directions

(310) 652-0202

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they purchase collectible memorabilia such as Presidential coin sets, speeches, or other historical documents with the promise of substantial returns on their investments and assistance with re-selling to other investors. Clients complain that re-sale transactions do not occur within the time periods represented by salespersons. Some clients question the authenticity of the collectibles in general, or complain of difficulties obtaining refunds on returns.

The company responds in some cases by offers to trade for other collectibles or by disputing allegations nd ooffering explantions for their actions. Some complaints are unresolved, meaning the customer is not satisfied with the company's response. Several complaints are unanswered.

Complaint Closing Statistics

0 complaints against Tara Fine Arts International closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Tara Fine Arts International complaints