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Target Home Design, Inc complaints

12439 Magnolia Blvd. Suite 122
North Hollywood, CA 91607
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(866) 355-7723

http://www.targethomedesign.co...

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Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$1,000.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Target Home Design, Inc closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Target Home Design, Inc

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12/21/2022

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $1,000.00 Amount Settled: $1,000.00

Customer Complaint

11/21/2022

Project manager Udi Ben rushed me into work putting in artificial grass and a shower stall. He kept saying it will only be a small payment per month, but not saying on approved credit. My credit score was low and the guy from Coast to Coast Lending didn't seem very professional, especially when he just showed up at my door and waited for me until I got home. He also met Udi at my home and in front of both of us he told Udi to start the work without loan approval. I felt very uncomfortable with this and cancelled the application the next day. After getting through a death and a funeral I went to my personal bank and inquired about a credit line and they told me the bank wasn't making them right now and that my credit score was to low. I called Udi to cancel all work and asked for my $1000 Deposit be returned to me. He told me that I wouldn't get it all if it back because his electrician install a outlet plug outside for my fountain and a security light that he thought I needed that is defective and has never worked. I asked Udi by email to remove the defected security light and not charge me for it. I've even called him and he won't answer the phone call or return my call or email. Resolution Sought Return my deposit back since my credit didn't pass. I understand I need to pay for the electrical outlet installed at a reasonable price and not a outrageous price. I want the defective security light removed and returned without charging me. I want the balance of my deposit returned as soon as possible so I can put all this nightmare of this Udi guy and Target home design behind me.

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Company Response

12/8/2022

Contract canceled, Customer has been refunded the full deposit

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