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Tasca Ford complaints

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200 Fall River Avenue
Seekonk, MA 02771 | Get Directions

(509) 593-7359

https://www.tascafordma.com/

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Total Amount in Dispute:
$8,400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Tasca Ford closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Tasca Ford

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12/11/2022

RESPONSE: Complaint was not answered Amount in Dispute: $8,400.00 Amount Settled: $0.00

Customer Complaint

11/15/2022

Warentec won't pay claim on pickup truck Seekonk had truck for a month Got it back leaking antifreeze and diesel fuel So I bought to Cranston truck center they have had it for almost 1month. Please call me to much to right Resolution Sought They should pay I get truck back with more problems than I bought it in for

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