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39899 Balentine Drive Suite 200
Newark , CA 94560
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http://www.teeready.com

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Total Amount in Dispute:
$48.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against TeeReady closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against TeeReady

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7/15/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $48.00 Amount Settled: $0.00

Customer Complaint

6/6/2024

I placed an order for a specific sweatshirt that said SCHOOL SECURITY (and more) on it, but got one that just said, NOVA on it (it came about the time they said I should have received my order from them). They say the delivery company said the order was delivered. I contend that the company DID send something out that was delivered to me, but not what I ordered (I have a picture of what i ordered). They are refusing to refund me or make this right. I don't even trust them to make it right now. Resolution Sought Refund my money.

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Company Response

7/15/2024

Per customer, they finally sent me another shirt, I am okay with closing the file, with the understanding that they are not a company that meets immediate concerns of their customers. I basically had to jump through hoops to get them to finally send me another sweatshirt. Thank you for your work in trying to get their attention.

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