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Terrel B. Doremus & Associates complaints

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10202 East 41st Street
Tulsa, OK 74146 | Get Directions

(918) 477-7709

http://www.doremusassociates.c...

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Total Amount in Dispute:
$75,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Terrel B. Doremus & Associates closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Terrel B. Doremus & Associates

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2/22/2022

RESPONSE: Complaint was not answered Amount in Dispute: $75,000.00 Amount Settled: $0.00

Customer Complaint

1/27/2022

The court papers are wrong i only received 22 checks I am missing 200 checks, a check for 1,838.27 missing a 20,000 check can you help me recover these checks please I've ask the courts, bar association of Oklahoma, comp source and the lawyer himself nobody will give me this information where are these checks what account were the checks deposited into I do have documents n emails for this matter i need help please. Resolution Sought To pay all of my money that was owed to me and the copies of all the checks front n back.

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