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Testa Companies complaints

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2335 2nd Street # A,
Cuyahoga Falls, OH 44221 | Get Directions

(330) 928-7798

http://www.testacompanies.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Testa Companies closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Testa Companies

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6/28/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/25/2021

I am a tenant of the San Tamosso apartments and I have been threatened by the maintenance person I have reported it to the property management which is Janet Trout she refuse to do anything I have reported this man before for walking into my apartment unannounced and I didn't have any clothes on an he stood there for 10 to 15 mins an I yelled at him to get out my apartment he also did that to a few other tenants and nothing is being done I reported this to the property manager Janet Trout who do not do her job she is barely at work and when she is here she doesn't take care of business around here I made a police report Resolution Sought The maintenance man needs to be fired and so do the property manager because they are not doing there job an i feel unsafe because this man threatened my life an he has access to my apartment

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