Complaints for The Anderson Law Associates in Los Angeles, CA

1365 Chula Vista Drive
Los Angeles, CA 90033 | Get Directions

(818) 746-3566

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company contacts them concerning non-existent pay day loan debts or pending criminal lawsuits using appalling tactics such as threats of physical violence threats of arrest or incarceration and threats of public embarrassment. Consumers also complain that company personnel uses profanity and various harassment tactics in order to coerce them into providing payment information without properly identifying themselves or the alleged creditor.~~The company has not responded to complaints presented by our office.

Complaint Closing Statistics

0 complaints against The Anderson Law Associates closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

The Anderson Law Associates complaints