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The Bridge Fellowship complaints

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5066 Lebanon Road
Lebanon, TN 37087 | Get Directions

(615) 547-2739

https://tbfonline.net/

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Total Amount in Dispute:
$1.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against The Bridge Fellowship closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against The Bridge Fellowship

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9/17/2024

RESPONSE: Complaint was not answered Amount in Dispute: $1.00 Amount Settled: $0.00

Customer Complaint

8/22/2024

Lied against my name and character assassination. Said I cussed out caseworkers and security. Wrote a letter to the commissioner of the state of Tennessee said I need to be on a do not site list. Band me from there facility. Jen the house manager needs to retract her letter she has no proof and no right to slander my name. Resolution Sought She needs to write a letter to the commissioner to apologize. I will contact my local naacp office as well.

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