Find a reputable business?

Complaints and Resolutions

The Byrum Team complaints

Read Complaints File Complaint View Full Report

5720 Gateway Blvd Suite 203
Mason, OH 45011 | Get Directions

(513) 460-0804

http://thebyrumteam.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,200.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against The Byrum Team closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against The Byrum Team

Sort by

12/10/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $1,200.00 Amount Settled: $0.00

Customer Complaint

11/15/2021

After have lived in one of their residence in the oxford area for 2 years, I had 2 roommates move out and 2 move into their places to covsr rent and utilities. After signing a lease agreement, we were told we didnt need to pay a security deposit as it also said in the lease. So we had forgotten about it since we had been told we didnt need to pay it, we later reviewed to lease to see that it had been changed and their were additions made to it. After seeing that it had been changed before we had gotten a copy, we found that it was something that should be brought to attention. Resolution Sought We would like to have our proper lease agreement given to us and things be set even so things may be not be so hostile between landlord and tenant

Company Response

12/10/2021

Per consumer, the company gave me a copy of my lease agreement, and this was a complete misunderstanding on my part.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile