Complaints for The Last Program in Westminster, CA

16478 Beach Blvd. #350
Westminster, CA 92683 | Get Directions

(877) 282-5860

http://www.greencashpro.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

A few complainants allege non-delivery of the information after paying the $100 required fee. Another complainant paid $200 and received 1,000 copies of a letter and instructions to mail the letters. Neither complainant received the money as advertised. All complainants requested refunds.The company responds to some complaints by requesting proof of payment or issuing a partial refund. One complaint remains unanswered.

Complaint Closing Statistics

0 complaints against The Last Program closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

The Last Program complaints