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The Meadows complaints

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2902 North 12th Street
St. Joseph, MO 64505 | Get Directions

(816) 293-2730

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against The Meadows closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against The Meadows

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3/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/23/2024

We were believed that our trailer would be moving ready after putting $2,000 down it's had a sewage leak underneath our trailer since day one I have been up to the office to complain about it at least once a week or a year they have come down and looked under it but yet I still have sewage everywhere it's filling my neighbor's yard up I went to apologize to them when I called my own plumber in and they said this situation has been going on for over 4 years I've lost my cat I'm waking up with headaches in the morning as well as my wife and my two children and I just can't get these guys to fix anything. Greg the manager has told me that he would move me to a different trailer I've had three different trailers picked out and not one time have I been able to move into any of them so at one time I told them that I would not pay my rent until the situation was fixed so they fix it for one or two days and then back to the sewage problem they told me they will not fix anything else and they will not do anything else about it. Resolution Sought I would like a full refund of everything I have invested in this place.

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