Complaints for The Offices of Gregory Chavez in Malibu, CA

23852 Pacific Coast Highway Suite # 187
Malibu, CA 90265 | Get Directions

(310) 286-2015

http://www.gregorychavez.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege they paid the company for services ranging from bond services debt collection and immigration services. The complainants allege upon issuing payment the services were never rendered. When the consumers attempted to contact the company to request a refund of their retainer they were given false promises of a refund that never materialized and/or the company stopped taking their phone calls. The company generally responds to complaints by referring to the signed contractual agreement.

Complaint Closing Statistics

0 complaints against The Offices of Gregory Chavez closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

The Offices of Gregory Chavez complaints