Customer Complaint
10/21/2021
I was joining this company to learn how to sale on Amazon and make money, in the video, he says for $97.00, you can get the whole course, so I chose to take the whole course, after I had already paid $97.00 at one point and $84.00 at another point, now he says $97.00, for the whole course, so I sent my credit card number in and they took $495.00 out of my credit card and when I tried to get it corrected, Stephen Diaz(one of the co-founders), told me to get in touch with Rainmakers Academy and to tell them to give me a refund and straighten this out right away. Well, I called them and texted, no response for my text message, so I called them and this guy answered and told me they were just an accounting firm and had nothing to do with Rainmakers Challenge, he said he got these calls all the time and he has to tell them the same thing he told me, they have no connection, but I know he is not telling the truth, there is pictures of all of them on social media. I have been very nice to them and ask them for a refund and now they want even acknowledge my text messages or anything, I don't know what else to do except try to get help from you all to see if this will open up their eyes. They are so busy figuring out different ways to make money, which is a good thing I guess, but they need to stop and take care of their mistakes also down the line. I want to thank you very much for your understanding and concern in this matter at this time!
Resolution Sought
I would like my money back please, all of it $676.00. $495.00, $84.00, $97.00 = $676.00. All I'm asking is for a refund, I'm down sick now and I could really use my money right now. I hope reality about just taking peoples money and not paying attention to them, will help them to realize they can't do that to people all the time or whenever they want to, especially to the elderly that live on a fixed income and I am an elderly lady on a fixed income, I am a 69 year old, educated elderly lady
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