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The UPS Store #3491 complaints

289 Jonesboro Road
Mcdonough, GA 30253-3725
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(770) 898-2346

http://www.locations.theupssto...

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Total Amount in Dispute:
$144.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against The UPS Store #3491 closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against The UPS Store #3491

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7/13/2023

RESPONSE: Complaint was not answered Amount in Dispute: $144.32 Amount Settled: $0.00

Customer Complaint

6/19/2023

I went to UPS STORE 3491 where my package was shipped from on 6/9/2023 by NDA ( Next day air). Tracking # 1Z21X59W4460431265 is claiming incorrect address which is a lie they want to use to get out of being accountable. I followed up with UPS over 20 times to resolve this matter. I explained that the delivered to address is correct and it DOES NOT have a suite and or apt #. They just will not admit fault . Then they say just call the store they will disburse refund. I contacted store 3491 and spoke with Dharmendra who sent me an email showing he requested refund . I can't understand why a billion dollar company would try to keep $144.00 which is hard for regular people to lose. Resolution Sought I just want my refund.

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