The Western Union Company reviews

I do not like how Western Union has raised its fees.

I do not like how Western Union has raised its fees by such a large amount in the last few months. I send money to my son in Ecuador. I live on a limited income and so does he. The increase in fees, in addition to inflation hitting us at every turn, was an unexpected hit on our incomes. I do not see the necessity of raising fees for an online service that does not require human intervention. I am very unhappy with Western Union and will seek other means of sending money to my son. A small fee increase is always part of doing business, say a 50 cent increase. However, an increase of over 20 was not warranted and puts a burden on not just me but thousands of others as well.

I will never use this service again

I sent 100.00 American dollars to the Philippines to my fiance for her to pick up in pagadian city. The transfer went through no problem tracking number 0591943691. so she took a taxi for a 3 hour drive from the province where she lives and they wouldn't release the money to her. They said she not only need her photo id which she had and the tracking number which she also had/she neded to prove who i was. They wanted a pic of her with us together. I'm in oregon, usa all of my pics are in my storage 2 hours away.she tried 5 different locations/nothing they all wanted the same thing. If your going to let people use your service to that country then you need to know that is what they expect. I will never use this service again/i had to set up an account on world remit i really don't like to complain but i would think you need to know if people are having these kinds of problems