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Frank M.

Posted on 8/21/2013

Opened an account without authorization, began charging credit card

Sent our business an email claiming some sort of problem related to our bank and suggested a credit check to be safe. Offered that credit report for $1. We realized before completing the offer that a monthly fee would apply thereafter and we abandoned the enrollment process without finishing. We began seeing $29.95 appear on our debit card. we never received any credit report. Customer service closed the account and refunded the charge after we called and complained.

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