Find a reputable business?

Complaints and Resolutions

Tiktok complaints

Read Complaints File Complaint View Full Report

5800 Bristol Parkway Suite 100
Culver City, CA 90230 | Get Directions

http://www.tiktok.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$18,292.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

13 complaints against Tiktok closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
13	Unanswered

13 complaints against Tiktok

Sort by

12/26/2024

RESPONSE: Complaint was not answered Amount in Dispute: $17,000.00 Amount Settled: $0.00

Customer Complaint

12/2/2024

I wanted to make extra cash and this ad came up on IG turns out to be a tick tok store where you buy the product at a lower price then a consumer will pay the higher price and you make a profit which is the difference between the amounts I couldn't keep up w the orders so I decided to close the store when I wanted to withdraw my money they kept giving me excuse after excuse and they won't release my funds until I pay them $4900. Link they provided for the store "baidu.com.an98.top" and https://ljjpk0.page.xiao6zi.top. This is their email [email protected] Resolution Sought Release my funds and pay what's owed to me

12/3/2024

RESPONSE: Complaint was not answered Amount in Dispute: $140.00 Amount Settled: $0.00

Customer Complaint

11/7/2024

I reported an issue with my item that it wasn't delivered, and I spent six days connecting with customer service who continue to run me around about the item and whether or not it was delivered I was then told that the item would only take two days and multiple conversations two days ended up six days and no solution was given or refund. Every time I have a conversation with customer service, they tell me the same thing the problem it's been about a week since I haven't received the item and now it feels fraudulent because they're not giving me any remedy and they're giving me automated responses and I'm really nervous that they stole for me. Recently Resolution Sought A full refund on my purchase

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile