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Timeshare Legal complaints

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3003 English Creek Avenue Suite E-8
Egg Harbor Township, NJ 08234 | Get Directions

(888) 247-5664

http://www.timesharelegal.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Timeshare Legal closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Timeshare Legal

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1/12/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/17/2021

A timeshare legal company provides legal assistance for ending a timeshare. While they encourage you to stop making payments with your current timeshare, they also offer a credit repair organization that can help you repair your credit this is because they are aware with the advice to stop making payments will affect your credit score. The information is withheld from the client because if it is revealed the client will not agree to stop making payments. With their guidance I ended up with a credit score of 605, I started with a credit score of 750. The information provided here is not helpful for people concerned with their credit scores. Resolution Sought The company should not advise clients to stop making payments and should only require payments once the process of ending the time share has begun. They want to end payments in order to receive payment for work that has not yet been completed.

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