Complaints for Timeshare Relief Now in Torrance, CA

2239 West 190th, Suite 100
Torrance, CA 90504 | Get Directions

(800) 399-7958

http://www.timesharereliefnow....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation failure to fulfill services and difficulty contacting the company. Complainants state the company fails to transfer timeshare and does not pay maintenance fees as represented. Complaints also allege representatives are difficult to reach and problems obtaining refunds for unfulfilled services.~~The company typically responds to complaints by offering to refund maintenance fees stating they are working on transferring the timeshare or explaining why the transaction is not complete. In some cases the company blames the delay on third parties or the resorts themselves.~

Complaint Closing Statistics

0 complaints against Timeshare Relief Now closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Timeshare Relief Now complaints