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Tiny Paw Pups LLC complaints

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7201 Frankford Avenue #903
Philadelphia, PA 19135 | Get Directions

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Total Amount in Dispute:
$2,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Tiny Paw Pups LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Tiny Paw Pups LLC

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5/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint

4/24/2024

BUYER BEWARE ABOUT THIS BREEDER! I purchase a Toy poodle that was 3 years old on 4/20/24 I was told the dog was healthy and up to date with shots and that she had a healthy checkup from the vet and that Her hygiene were good. I did a deposit through cash app, I purchase dog , the dog teeth were black, the vet report stated all these abnormal conditions , teeth loose, ear, mouth, abnormal. Fecal test done 4 years ago dated back in year 2000. The breeder and staff are deceiving, will tell you anything to sell dog, then when you reach out to the staff or breeder saying you sold me an unhealthy dog they will ignore you! Please be careful when you deal them. Resolution Sought Refund.

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