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Tire Discounters complaints

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81 West Main Street
Amelia, OH 45102 | Get Directions

(513) 752-4555

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Total Amount in Dispute:
$85,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Tire Discounters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Tire Discounters

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8/23/2023

RESPONSE: Complaint was not answered Amount in Dispute: $85,000.00 Amount Settled: $0.00

Customer Complaint

7/28/2023

I filed this the other day, It was on how retarded discounters my bad tire discounters Winton destroyed my truck with your incompetence and you sent me something about it yes or this morning last night something. I tried to check it out and it wouldn't take the code that you guys sent me say that was expired I want this situation taken care I want them to replace my truck. I am partially disabled I was forced to get a Jeep that hurts to get In-N-Out of I have a broken left hip my truck was the only thing I could get In-N-Out of without that much pain because it was at the level I could sit down. My Jeep sits lower and I have to lift my leg in and these clowns do not care about disabled people they don't care about the safety of anybody on the road Or driving the vehicles they work on. I wonder if the people that work for them are even certified to work on people's suspensions as an ASI certified that they went to school to learn how to be mechanics and not just some clown they picked up off the street and gave minimum wage to to change tires because they are taking people's lives in their hands and they are potentially going to kill someone. Resolution Sought My desired outcome is for them to either replace my truck or be put out of business because they are going to kill somebody.

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