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Tire Place Solution complaints

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7220 Tara Blvd
Jonesboro, GA 30236 | Get Directions

(770) 927-7904

http://www.tireplacesolution.o...

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Total Amount in Dispute:
$1,710.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Tire Place Solution closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Tire Place Solution

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10/15/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,710.00 Amount Settled: $0.00

Customer Complaint

9/19/2023

I take my two rims to get repair and it gets repaired, but they burned the inside where the phone is at and my next rim they broke down and got to know to glue it back on and I told him I did not bought it like that . I was talking to him an he was laughing when I tell him about it. I just spent $210 to get it fixed . I have pictures. Resolution Sought I would like them too buy me a whole set of rim. You just going to buy one.

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