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Tittle Brothers Construction complaints

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19055 Allen Road
Brownstown Twp, MI 48183 | Get Directions

(734) 225-2525

http://tittlebrothers.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Tittle Brothers Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Tittle Brothers Construction

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3/21/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/23/2022

At this company when customers make a complaint on their reviews they have a man that works there his name is Dan caldone he is the general manager every complaint that comes in that company on their portal he makes all the bad remarks removed and puts in great remarks he also took my profile and made up a fake review about my experience with this company Resolution Sought I would like to have customers actually see their complaints and for one other customers to come with their company about what mistakes they have not fair to see all these good reviews and there is a lot of bad reviews about this company and they're all covered up by Dan the general manager

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