Find a reputable business?

Complaints and Resolutions

TMR Auto Sales Inc complaints

Read Complaints File Complaint View Full Report

10964 SE Willian Otty Road
Happy Valley, OR 97086 | Get Directions

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$671.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against TMR Auto Sales Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against TMR Auto Sales Inc

Sort by

10/17/2022

RESPONSE: Complaint was not answered Amount in Dispute: $670.82 Amount Settled: $0.00

Customer Complaint

9/21/2022

Purchased 1992 F-250 Ford truck on eBay item #165565642518 for $16000.00 on 7/6/2022. Nice truck but Catalytic convertor stolen while in their guarded lot before shipping to my location. Matthew assured me that Repairs/parts replacement would be reimbursed to me. Several attempts to reach Matt's cell at 971-754-5628 with promises of call back but returned. Would be nice to have actual contact number to reach TMR manager. Resolution Sought Reimburse my reasonable expenses for this repair.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile