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Tomocredit, Inc. complaints

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PO Box 194807
San Francisco, CA 94119-4807 | Get Directions

(810) 500-2980

http://www.tomocredit.com

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Total Amount in Dispute:
$998.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

10 complaints against Tomocredit, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
10	Unanswered

10 complaints against Tomocredit, Inc.

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2/2/2026

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

1/7/2026

False information to gain bank information. You cannot cancel membership or remove payment method. Resolution Sought I would like my account information removed and do not want to be further charged. I want a cancellation and bank information deleted.

11/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

10/26/2024

I do not have an account with this company I did not sign up for an account with this company I have told them multiple times to stop calling me and to stop trying to charge my card $14.99 multiple times of a day they try to charge my card and I would say probably hundreds of times a month they try to charge my card I have had them blocked and they're still trying to charge my card I have message them several times and they're still charging my card they will not stop charging my card how do I get them to stop Resolution Sought I want them to stop trying to charge my card I want them to delete all of my information off their system and they should have to reimburse me all these charges that I've had to pay because they keep trying to charge my account and overdrafting it and charging it when there's not money in there for them to charge it when I've told them to stop

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