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Tony Lind Paving LLC complaints

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23048 172nd Avenue SE
Kent, WA 98042-4713 | Get Directions

(253) 630-7612

http://www.tonylindpaving.com

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Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Tony Lind Paving LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Tony Lind Paving LLC

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5/22/2022

RESPONSE: No response term assigned Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

5/12/2022

They were Paving my neighbor's driveway and they backed into my fence they told me 10 times that they were going to come out and fix it it's been 2 years they now won't accept my phone calls I've done nothing. Resolution Sought Fix my fence like they said they were going to do.

Company Response

5/20/2022

Per consumer called stating company went out to pay him for the damanges, and he has since repaired his fence. The issue is resolved.

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