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Transworld Systems, Inc. complaints

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500 Virginia Drive #514
Fort Washington, PA 19034 | Get Directions

(215) 441-3000

https://tsico.com/

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Total Amount in Dispute:
$277.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Transworld Systems, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Transworld Systems, Inc.

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4/16/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $277.00 Amount Settled: $0.00

Customer Complaint

2/15/2024

I have never heard or done business of any kind with Transworld Systems Inc that says they are a debt collector for Orion Portfolio Services LLC who I also never did business with. The company wants me to send them 277.00 that I do not owe. I've been an IRS bona-fide identity victim since 2008 Resolution Sought I'd like them to stop sending fraudulent bilks

Company Response

4/4/2024

Transworld Systems Inc. (TSI) has received your letter relating to Ms. Senich's complaint filed with the CA Business Consumer Alliance. TSI has researched this matter and the findings are set forth below: We noted that the consumer has requested validation of the debt. We have commenced that process and will be forwarding to you the requested validation, as soon as it is available. During this interim time, TSI has placed the referenced account in a restrictive status to prevent further collection activity in our office. It is TSI's intent not to have any further communication with Ms. Senich in reference to the above account. Please direct further inquiries to Brenda Roberts at (803) 819-8513. Our goal is to timely respond to your inquiry. Very truly yours

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