Complaints for Tre Milano, LLC in Van Nuys, CA

PO Box 10454
Van Nuys, CA 91410 | Get Directions

(800) 221-8961

http://www.getinstyler.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company billed their credit card after they agreed to a free trial of the product or the company failed to ship ordered products. Some customers complain they were unable to reach the company by phone to cancel. In other cases customers claimed they sent back the product as required but were charged anyway.~~The company has responded to all complaints by generally providing credits or refunds removing the complainant from collections or providing other remedies to resolve problems.

Complaint Closing Statistics

0 complaints against Tre Milano, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Tre Milano, LLC complaints