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Triad Weed Free, LLC complaints

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1124 Louise Road Unit 1
Winston Salem, NC 27107-5450 | Get Directions

(336) 763-8482

http://www.triadweedfree.com

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Total Amount in Dispute:
$93.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Triad Weed Free, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Triad Weed Free, LLC

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3/23/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $93.00 Amount Settled: $0.00

Customer Complaint

2/28/2022

I have emailed, left voicemail multiple times and talked in person with Logan Prince several times, to give me a refund. they did not come and spray my yard but one time last summer and i repeatedly called and ask them to come spray more. I had used this company for 3 years.. ( the end result is they wont come out and do what i paid them for and will not refund my money the last statement says -93.00 but when i did talk to him he said he owed me 43.00 I think this is wrong according to my last receipt). Resolution Sought Refund me the money i over paid them 93.00.

Company Response

3/15/2022

Company states; Please be advised that the customer is welcome to contact me (Logan) directly to discuss and resolve this matter in an amicable manner. Thank you,

Customer Rebuttal

3/23/2022

Consumer states; Called Logan today Saturday March 19, 2022 he said he was refunding me $50.00 dollars and it would be putback on my credit card in a few days.

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