Complaints for Trinity Consulting Services, LLC in Irvine, CA

7595 Irvine Center Drive, Suite 110
Irvine, CA 92618 | Get Directions

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege that the company fails to return telephone calls or that the company failed to provide coaching as agreed. Others state the company has misrepresented the success of their program or the value and effectiveness of their real estate courses. A few customers complained that their submissions were rejected and they did not make any commissions.

The company responds to all complaints by making settlement offers of extended service time, partial refunds, or refunds.

Complaint Closing Statistics

0 complaints against Trinity Consulting Services, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Trinity Consulting Services, LLC complaints