Find a reputable business?

Complaints and Resolutions

Trinity Solar complaints

Read Complaints File Complaint View Full Report

2211 Allenwood Road
Wall Township, NJ 07719-9692 | Get Directions

(877) 786-7283

http://www.trinity-solar.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$4,300.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Trinity Solar closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Trinity Solar

Sort by

9/14/2023

RESPONSE: Complaint was not answered Amount in Dispute: $4,300.00 Amount Settled: $0.00

Customer Complaint

8/21/2023

Trinity Solar signed an agreement to work on the roof of a property we just purchased. They collected an amount of $4300 which was. part payment for the Roofing project. They collected check in May, 2023, set a date to commence works and complete by end of June, however, they've not honored their promise and work is still not done. Their negligence has led to the cancellation of my Home Owners Insurance and all other unplanned occurrences; which are affecting me and my family. I've contacted them several times but unfortunately the few people I spoke with are unable to assist and I'm being tossed back and forth. I need the cashed check refunded me in the amount of the $4300. Please I need someone to help Me! Resolution Sought I want them to refund me back my money.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile