Tropic Shield Inc. of Irvine complaints

Complaint Experience

N/A

BCA's Summary and Analysis:

Complainants allege false advertising of employment opportunities. Job seekers complain they respond to advertised "help wanted" ads in local newspapers and on internet employment sites for auto detailers. Upon contacting the company to apply, they are reportedly solicited to invest money in a dealership opportunity selling an acrylic car finish. One complainant reports he agreed to become a dealer, paid fees associated with the offer, and then discovered the company had changed their website and product name and his brochures and printed information were useless. Most complainants also allege that company personnel are rude, arrogant, and unpleasant to work with.

The company responds to job seeker complaints by advising complainants there are actually employment positions available working for Dealers in the field. The company contends, since the dealers are home based, they pay a fee for screening out undesirable applicants by doing back ground checks before bringing strangers to their job sites or their homes.
The dealer complaint was addressed by apologizing and offering to exchange all brochures and printed materials to the updated version. The company generally denies allegations that employees were rude or unsupportive.

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