Find a reputable business?

Complaints and Resolutions

Turbo Motors complaints

Read Complaints File Complaint View Full Report

14275 Plank Road
Baker, LA 70714 | Get Directions

(225) 757-5559

http://www.turbomotorsla.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$3,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

Complaint Closing Statistics

1 complaints against Turbo Motors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
1	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Turbo Motors

Sort by

8/30/2022

RESPONSE: Refusing to make an adjustment Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

8/11/2022

I went to Turbo motors to get a car & they couldn't do anything for me! My sales call me a few days later & ask had I gotten a car & I told him no! He said I know this guy at a car lot in Texas we deal with that gets everyone approved do you want me to give your information? I said yes! So the man contacted me & and with the things you do when you sell a car! So he sent me pictures vin # & everything! He asked how much I was putting down & I told him $3000! He gave me his cash app name to the car lot because Turbo motors does use cash app for payments so I sent him the money! A few days later he said the car work through inspection & needed work done & they couldn't sell it for that price do I have anymore money to put down? I said no send me my money back! He said ok! I called a few hours later number didn't work & I called the salesman who referred me & he said ok I will get you your money back! I went to the owner & told him about it & showed him everything he said ok I will get you your money back by August 1! I call him a week later & he said he fired the man the next day & he not responsible for my money! Your worker said y'all deal with other car lots & you both promise to get me my money back & didn't so both of y'all are apart of the scheme!! SHARE SHARE SHARE!! #I WILL GET JUSTICE & they won't be doing it to no one else!!! Resolution Sought Give me a car and pay me $5000 for my emotional pain & suffering !!

Company Response

8/17/2022

According to the customers statement, she paid someone who has no affiliation with Turbo Motors. When I asked her for the text messages between her and the said sales rep, she stated that she deleted the messages.

Customer Rebuttal

8/18/2022

But I showed you the pictures and everything and you claimed you fired the worker so if your company or you wasn’t involved why would you fire him? Your company was involved and took my money and if I have to take it to the news to get justice I will!!

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile