Find a reputable business?

Complaints and Resolutions

Twenty 4 Seven Towing Services complaints

Read Complaints File Complaint View Full Report

214 Cherry Avenue Suite B
Voorhees Township, NJ 08043 | Get Directions

(856) 229-9451

http://www.twenty-4-seven-towi...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$2,295.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Twenty 4 Seven Towing Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Twenty 4 Seven Towing Services

Sort by

11/3/2021

RESPONSE: Complaint was not answered Amount in Dispute: $2,295.00 Amount Settled: $0.00

Customer Complaint

10/8/2021

24Seven Towing Did not ship my vehicle to the designated location . Abandoned my vehicle in another state & damaged my vehicle. They over charged my account for towing services & after trying to resolve this issue; I have had no response. Resolution Sought Refund my full amount of 2,295.00 & the costs to repair my vehicle which is estimated of 1,800.00 for paint & dent repairs & the front guard damaged. Also; the costs of needing to commute to retrieve my vehicle over an hour & half away. That cost is over 400.00

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile