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Twin Pines Mobile Home & RV Park complaints

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9204 Dollarway Road
White Hall, AR 71602-2686 | Get Directions

(501) 457-7063

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Total Amount in Dispute:
$2,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Twin Pines Mobile Home & RV Park closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Twin Pines Mobile Home & RV Park

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1/26/2023

RESPONSE: Complaint was not answered Amount in Dispute: $2,500.00 Amount Settled: $0.00

Customer Complaint

12/22/2022

We were hired to clean twin pines trailer park by manager for the landlord billy and we did our job and he is refusing to pay us. he also lies to get people kick out by telling his manager to write a eviction note saying there late on rent and there not he then locks there account so the can't pay he has people living in trailers the half the lights work and that theres no heat are air . Resolution Sought We want our pay and a new landlord for twin pines trailer park.

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