Complaints for Typing Resource Centers in Irvine, CA

2222 Michelson Blvd. Suite 222-103
Irvine, CA 92612 | Get Directions

(877) 776-2445

http://www.typeathome.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege that the company fails to disclose important facts about the offer, such as: the amount of typing that is required for pay and that the cost of the labels required to be purchased is costly. Most customers claim that their emails to the company for returns, refunds, or assistance are unanswered. In some cases, the respondents state that the company failed to deliver the kit, the passcode provided for access to the website did not work, or that they returned the kit but failed to receive a refund despite the 60 day money back guarantee. A few said that they type labels, but failed to get paid or that the company is asking them to perpetuate their offer by advertising it to other people.

Complaint Closing Statistics

0 complaints against Typing Resource Centers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Typing Resource Centers complaints