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Unbeatable Sale.com, Inc. complaints

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195 Lehigh Avenue, Suite 6
Lakewood, NJ 08701 | Get Directions

(732) 363-0606

http://www.unbeatablesale.com/

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Total Amount in Dispute:
$239.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Unbeatable Sale.com, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Unbeatable Sale.com, Inc.

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12/17/2023

RESPONSE: Agreed to make an adjustment Amount in Dispute: $238.70 Amount Settled: $0.00

Customer Complaint

10/26/2023

Bait & switch, they had a a picture of a QT KTL 4023 brown GG 120, I ordered it with gift cards from Sears, they said they would send conformation of order they never did. they shipped QT KTL 4023 grey GG no size on box, it is smaller. they took the add off line of brown box .A few days later the add was back on line. they said they needed pictures of what i received and a picture of what i ordered. i sent pictures , they still said i ordered grey , but i could send it back but would have to pay for shipping. Resolution Sought I want Qt KTL 4023 brown GG120 gal. porch box I ordered no charge. I want them to ship it first and I will ship theirs's back no charge.

Company Response

12/5/2023

Company states: The customer currently has our product. we have just issued the customer a return label at no cost. Should the customer opt to return our product, we will proceed to refund the customer in full. Until our product is returned to us however, no refund can be issued. Thank you.

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