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United Auto Sales Inc. complaints

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734 Hartford Avenue
Providence , RI 02919 | Get Directions

(401) 331-3600

http://www.united-ri.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against United Auto Sales Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against United Auto Sales Inc.

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8/24/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/29/2021

I purchased a car a year ago may and paid five thousand in cash and paid in full. Due to covid I couldn't register it for quite some time and I ended up losing the title. The auto place I purchased my car from won't help me get a duplicate title and won't do anything at all for me even though I've called numerous times. I drive my car for a living and I was recently pulled over. I have to register my car and anything you can do to help me would be appreciated. Thank you. Resolution Sought Just get a copy of the title that the registry will accept and allow me to legally register my car.

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