Complaints for United Financial Network in Tarzana, CA

18653 Ventura Blvd, Suite 122
Tarzana, CA 91356 | Get Directions

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company has a pattern of complaints alleging failure to fulfill services misrepresentation and failure to issue refunds. Complainants allege after paying for qualified and verified leads the company provides poor quality leads they contain incorrect or outdated information or do not meet the specifications and criteria selected. Complainants further allege experience difficulty obtaining refunds and cannot reach the company due to disconnected telephone lines. ~~The company responds to some complaints by referring to their policy which states no refunds and all sales are final claiming to provide the service or offering to continue offering services. In other cases the company responds by offering a refund or offers discounts for the inconvenience of clients not being able to reach them.

Complaint Closing Statistics

0 complaints against United Financial Network closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

United Financial Network complaints