United States Medical Supply, LLC complaints

I received the wrong constant glucose monitors and they have made no attempt to remedy their error. Resolution Sought Send me the correct sensors and I will return the ones originally sent to me.

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It’s a simple matter, US Med sent me the wrong Libre sensors and it took a week to remedy their error. So I took a week off from monitoring my glucose levels. Their customer service is dismal. I voiced my concerns to Medicare and we made an attempt to call them and after following the prompts we got silence. The Medicare rep and I tried again and nothing. The Medicare rep and I were on the telephone call together and dialed the number Medicare has. Thought customer service might answer. Obviously their customer service team must have penned that response.

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I accidently sent a check electronically to us med instead of south eastern med after i received a bill from the hospital that i didn't pay it yet i started to see where it went that is when i discovered i sent it to the wrong place, i called us med and ask them to send it back to the bank or delete it i was told that i didn't owe us med a bill and i told them it was cashed and was told it never left there so i went back to my bank and got a copy as to who cashed it and found out it was not cashed but it was deposited to united states medical supply and before long the time will run out and I'll never get it back. I made copies of the front and back of the checks and a copy of where it should go. Account number se530642678 at south eastern med i got to talk to someone 1 time after that i never got to talk to anybody Resolution Sought Can you help me ? Either cancel the check or return it to the bank .any thing so my bill doesn't go to credit company they know exactly where it belongs.

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