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Unity Technologies complaints

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30 3rd Street
San Francisco, CA 94103-3104 | Get Directions

(415) 539-3162

http://www.unity.com

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Total Amount in Dispute:
$3,002.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Unity Technologies closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Unity Technologies

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12/20/2021

RESPONSE: Complaint was not answered Amount in Dispute: $2,800.00 Amount Settled: $0.00

Customer Complaint

11/24/2021

Want to get money that's promised. Resolution Sought Get money promised.

12/9/2021

RESPONSE: Complaint was not answered Amount in Dispute: $201.85 Amount Settled: $0.00

Customer Complaint

10/25/2021

This company unity locked out my account. I requested a support on their and no proper reason for response why did they locked out my account not giving a warning just sending email directly while I'm eating and doing nothing related to unity stuff. I tried to call them and their line is not accommodating call only not will response to you. I consider theft for what they have done in my account, and for further I will look for united states government support for this matter I have proof of purchase in their company. Resolution Sought If possible please tell them to reply in my email. If they will not requesting for refund of my account purchased for it for I declared this as company theft.

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