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Unknown Comics complaints

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201 Westgate Parkway West, Suite B
Amarillo , TX 79109 | Get Directions

(806) 290-1308

http://www.unknowncomicbooks.c...

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Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Unknown Comics closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Unknown Comics

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8/4/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

8/1/2022

Mr. Darren Hutchison, owner of Unknown Comics store, entered in a transaction with me to purchase my sizable comic book collection. As part o this deal Mr. Hutchison agreed to provide me with a statue of a Marvel character. 4 months later and 3 texts, inquiring about said statue, no statue. Resolution Sought I would like for Mr. Darren Hutchison to fulfill his end of the transaction and provide me with said statue.

Company Response

8/4/2022

Per consumer: Said company and me have reached an agreement.

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