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Unlimited Auto Sales Inc. complaints

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401 NY-25A
Mount Sinai, NY 11766 | Get Directions

http://www.unlimitedautosales....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Unlimited Auto Sales Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Unlimited Auto Sales Inc.

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8/10/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/15/2022

I purchased a used car a year ago and within the year I've had so many problems with the car and now it is completely breaking down on me. I don't have the means to fix it because it is too much money it is actually more money than what the car is actually worth. They saw a single mother and completely took advantage of me and let me drive away in the car with my eight year old child knowing this car had many issues including the tires. I recently lost my fiancé and I just spent $900 just on my rear brakes and I was told that there is no way Hi caused the amount of damage that was on my brake pads and other parts of my car it is impossible for the amount of time I've had the car with the damage that my brakes had I also need my front and brake fixed. My cooling system is completely done I need a new fan I need all new tires. There is just so much damage on that car including my airbag. I need help and I don't know how to go about trying to resolve this problem because the people who sold me the car are not cooperating with helping me. Resolution Sought My desired outcome would be that either my car gets fixed. I don't have the amount of money that this car requires to be fixed and I don't know how else to go about the situation and I am scared.

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