US Bank reviews

Fire her for being unprofessional in your business

An employee gave my husband her phone number and wrote sexual comments on his receipt. Very unprofessional. I'm looking for a new bank. Employee: Shay or Chantal

Night security guard is abusing his authority

I am a US Bank customer and my local branch is 17110 Smokey point blvd Arlington 98223 in Washington state. I met my girlfriend at the bank early morning maybe 1am. She needed to wire me money and I needed to withdraw the cash. We were parked out front on the building for half an hour as she had a difficult time getting her transfer to go through. While waiting the night security guard parked next to me he got out of his car and immediately yelled "get the f*** out of here! This is private property! Get the f*** out of here now you f****** s**** for brains!" He then took a picture of my license and then threatened me. He said "maybe I won't call the cops and knock your teeth out myself!" He then turns to my gf after she told him not to talk to us that way and he called a f****** spic. I was tempted to change change banks over this incident but I let it go. This was a month ago. It happened again tonight just now. He was just a rude and for no reason. He thought because I was the Autozone at 8:45pm on 06/12/21 and again at the bank and the shell station at 1:30am 06/13/21 that I had been there the entire time. He didn't let me explain and I was not able to go to the store or the bank because I had to leave he said. He shines his flashlight right in my eyes and starts yelling at me! This is unacceptable! I want him fired and I want him to know why! He's about 280lb white male night security guard and he is abusing his authority.