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U.S. Consumer Attorneys, P.A. complaints

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5173 Waring Road #106
San Diego, CA 92120 | Get Directions

(855) 627-0795

http://www.usconsumerattorneys...

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Total Amount in Dispute:
$32,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against U.S. Consumer Attorneys, P.A. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against U.S. Consumer Attorneys, P.A.

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6/6/2022

RESPONSE: Complaint was not answered Amount in Dispute: $32,000.00 Amount Settled: $0.00

Customer Complaint

5/2/2022

In 2018 we hired this corporation to relieve us of our time share with Silverleaf/Holiday Inn. We received a "Mission Accomplished" letter stating we are timeshare free. The timeshare company can no longer send anything to our address. Our file # US-082018373. My complaint is that I have sent numerous emails and tried calling US Consumer Attorneys and have had no answer from them. My Equafax credit report still shows an unpaid balance of approximately $32,000. I have disputed this with the reporting Equafax. I have also tried to contact Holiday Inn for assistance. No result. Resolution Sought Contact credit reporting and Holiday Inn and get this off my account.

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