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US Website Builder, LLC complaints

15500 Erwin Street Suite 4007
Van Nuys, CA 91411-1010
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(866) 357-0342

http://www.uswebsitebuilder.co...

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Total Amount in Dispute:
$180.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against US Website Builder, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against US Website Builder, LLC

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5/11/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $180.00 Amount Settled: $0.00

Customer Complaint

3/4/2022

I chose to give them a try because they said they were with the bca. I paid them $180.00 to build me a website. they have called me back at least twice and tried to resell me a website. i complained and said i wanted my money back. They said they would call back and i have not heard a word from them. I also have not heard anything about the website that i actually paid for. Resolution Sought i would like my money back because i think they are a scam now.

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Company Response

4/29/2022

The client failed to provide an immediate response on the Website Design Profiler sent 02/16/2022. Follow ups were made, thru call but it always redirects to voicemail. We had a touch base last March 16; client requested to cancel and refund. The issue has been resolved and we are on the process of building the website now.

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